How long does it take for a CRM instance to restore?











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1.It has been 4+ hours that my instance is getting restored. Is it normal?



2.As per the documentation provided by MS, it says, instance remains unavailable while restoring. Yet, I am able to access to the instance and so, is my application able to connect.
Is there a way to know if the restoration has failed or it is stuck somewhere?










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  • If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
    – Aron
    Nov 10 at 11:25










  • Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
    – bakshi.sahab
    Dec 5 at 15:37















up vote
0
down vote

favorite
1












1.It has been 4+ hours that my instance is getting restored. Is it normal?



2.As per the documentation provided by MS, it says, instance remains unavailable while restoring. Yet, I am able to access to the instance and so, is my application able to connect.
Is there a way to know if the restoration has failed or it is stuck somewhere?










share|improve this question






















  • If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
    – Aron
    Nov 10 at 11:25










  • Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
    – bakshi.sahab
    Dec 5 at 15:37













up vote
0
down vote

favorite
1









up vote
0
down vote

favorite
1






1





1.It has been 4+ hours that my instance is getting restored. Is it normal?



2.As per the documentation provided by MS, it says, instance remains unavailable while restoring. Yet, I am able to access to the instance and so, is my application able to connect.
Is there a way to know if the restoration has failed or it is stuck somewhere?










share|improve this question













1.It has been 4+ hours that my instance is getting restored. Is it normal?



2.As per the documentation provided by MS, it says, instance remains unavailable while restoring. Yet, I am able to access to the instance and so, is my application able to connect.
Is there a way to know if the restoration has failed or it is stuck somewhere?







dynamics-crm crm dynamics-crm-365






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share|improve this question











share|improve this question




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asked Nov 9 at 11:23









bakshi.sahab

11




11












  • If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
    – Aron
    Nov 10 at 11:25










  • Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
    – bakshi.sahab
    Dec 5 at 15:37


















  • If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
    – Aron
    Nov 10 at 11:25










  • Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
    – bakshi.sahab
    Dec 5 at 15:37
















If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
– Aron
Nov 10 at 11:25




If something is going wrong with a restore you can open a Microsoft support ticket via the Office 365 Admin portal.
– Aron
Nov 10 at 11:25












Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
– bakshi.sahab
Dec 5 at 15:37




Result: it took 4+ hours just to prepare the instance. And then 36 minutes to restore the instance. At that time the instance was unavailable.
– bakshi.sahab
Dec 5 at 15:37

















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