Adding and removing items from a cart in Dialogflow












1















I am prototyping a Food Ordering app using Dialogflow(Chatbot maker) and got stuck with this problem. Technically, I want to persist the gathered data from an Intent after the user decided to "add more items to their order" and satisfies all the required parameters, which are, (itemName, quantity, [variants], [sauceType], ...).



The chat bot should be able to handle a request which consist of multiple items with their corresponding quantities but I am not sure if it's possible to model a data wherein it consist an array of Entities so, my first thought was to use a persistent Fulfillment using session-based Webhook with our custom Web Service, like for example: foodorder/api/order/123/items/add and 123 being the Session Id. But this approach requires more work and the generated model can be difficult to translate in Dialoflow Console.



The second solution comes into my mind, is to leverage the Intent property called Action and Parameters where we mark the Entity as List, but using this approach, the quantity doesn't get attached to the item itself.



My question is, how can I be able to model a data using Dialogflow that resembles something like below:



{
"givenName": "Dummy User",
"order": [
{
"itemName": "Burger",
"quantity": 2
},
{
"itemName": "6 piece Chicken Nuggets",
"quantity": 1,
"sauceType": "Tangy Barbeque"
},
{
"itemName": "Coke",
"quantity": 1,
"size": "Small"
}
]
}









share|improve this question





























    1















    I am prototyping a Food Ordering app using Dialogflow(Chatbot maker) and got stuck with this problem. Technically, I want to persist the gathered data from an Intent after the user decided to "add more items to their order" and satisfies all the required parameters, which are, (itemName, quantity, [variants], [sauceType], ...).



    The chat bot should be able to handle a request which consist of multiple items with their corresponding quantities but I am not sure if it's possible to model a data wherein it consist an array of Entities so, my first thought was to use a persistent Fulfillment using session-based Webhook with our custom Web Service, like for example: foodorder/api/order/123/items/add and 123 being the Session Id. But this approach requires more work and the generated model can be difficult to translate in Dialoflow Console.



    The second solution comes into my mind, is to leverage the Intent property called Action and Parameters where we mark the Entity as List, but using this approach, the quantity doesn't get attached to the item itself.



    My question is, how can I be able to model a data using Dialogflow that resembles something like below:



    {
    "givenName": "Dummy User",
    "order": [
    {
    "itemName": "Burger",
    "quantity": 2
    },
    {
    "itemName": "6 piece Chicken Nuggets",
    "quantity": 1,
    "sauceType": "Tangy Barbeque"
    },
    {
    "itemName": "Coke",
    "quantity": 1,
    "size": "Small"
    }
    ]
    }









    share|improve this question



























      1












      1








      1








      I am prototyping a Food Ordering app using Dialogflow(Chatbot maker) and got stuck with this problem. Technically, I want to persist the gathered data from an Intent after the user decided to "add more items to their order" and satisfies all the required parameters, which are, (itemName, quantity, [variants], [sauceType], ...).



      The chat bot should be able to handle a request which consist of multiple items with their corresponding quantities but I am not sure if it's possible to model a data wherein it consist an array of Entities so, my first thought was to use a persistent Fulfillment using session-based Webhook with our custom Web Service, like for example: foodorder/api/order/123/items/add and 123 being the Session Id. But this approach requires more work and the generated model can be difficult to translate in Dialoflow Console.



      The second solution comes into my mind, is to leverage the Intent property called Action and Parameters where we mark the Entity as List, but using this approach, the quantity doesn't get attached to the item itself.



      My question is, how can I be able to model a data using Dialogflow that resembles something like below:



      {
      "givenName": "Dummy User",
      "order": [
      {
      "itemName": "Burger",
      "quantity": 2
      },
      {
      "itemName": "6 piece Chicken Nuggets",
      "quantity": 1,
      "sauceType": "Tangy Barbeque"
      },
      {
      "itemName": "Coke",
      "quantity": 1,
      "size": "Small"
      }
      ]
      }









      share|improve this question
















      I am prototyping a Food Ordering app using Dialogflow(Chatbot maker) and got stuck with this problem. Technically, I want to persist the gathered data from an Intent after the user decided to "add more items to their order" and satisfies all the required parameters, which are, (itemName, quantity, [variants], [sauceType], ...).



      The chat bot should be able to handle a request which consist of multiple items with their corresponding quantities but I am not sure if it's possible to model a data wherein it consist an array of Entities so, my first thought was to use a persistent Fulfillment using session-based Webhook with our custom Web Service, like for example: foodorder/api/order/123/items/add and 123 being the Session Id. But this approach requires more work and the generated model can be difficult to translate in Dialoflow Console.



      The second solution comes into my mind, is to leverage the Intent property called Action and Parameters where we mark the Entity as List, but using this approach, the quantity doesn't get attached to the item itself.



      My question is, how can I be able to model a data using Dialogflow that resembles something like below:



      {
      "givenName": "Dummy User",
      "order": [
      {
      "itemName": "Burger",
      "quantity": 2
      },
      {
      "itemName": "6 piece Chicken Nuggets",
      "quantity": 1,
      "sauceType": "Tangy Barbeque"
      },
      {
      "itemName": "Coke",
      "quantity": 1,
      "size": "Small"
      }
      ]
      }






      javascript artificial-intelligence dialogflow






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      edited Nov 22 '18 at 2:36







      mr5

















      asked Nov 22 '18 at 2:30









      mr5mr5

      1,66122648




      1,66122648
























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          Turns out what I was looking for was Composite Entities and mark it as a list.



          The detailed answer can be found on this link:
          https://stackoverflow.com/a/47166123/2304737






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            1 Answer
            1






            active

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            active

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            active

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            0














            Turns out what I was looking for was Composite Entities and mark it as a list.



            The detailed answer can be found on this link:
            https://stackoverflow.com/a/47166123/2304737






            share|improve this answer




























              0














              Turns out what I was looking for was Composite Entities and mark it as a list.



              The detailed answer can be found on this link:
              https://stackoverflow.com/a/47166123/2304737






              share|improve this answer


























                0












                0








                0







                Turns out what I was looking for was Composite Entities and mark it as a list.



                The detailed answer can be found on this link:
                https://stackoverflow.com/a/47166123/2304737






                share|improve this answer













                Turns out what I was looking for was Composite Entities and mark it as a list.



                The detailed answer can be found on this link:
                https://stackoverflow.com/a/47166123/2304737







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Nov 27 '18 at 14:18









                mr5mr5

                1,66122648




                1,66122648
































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