WSO2 Error in retrieving policy agreement












2















I want to connect my android phone to the WSO2 server on Windows 10, I followed the guide:
Quick Start
After entering the server IP and its port, and the user's credentials, the "Retrieving policy agreement" message appeared and after a while the message changed to: "Enrollment failed, please contact administrator".



The iot-server.bat doesn't show any error. However, following error occurs while running analytics.bat:



 [2018-11-17 14:35:01,631] [IoT-Analytics] ERROR {org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter} -  Error in executing task: null

java.lang.NullPointerException

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeQuery(CarbonAnalyticsProcessorService.java:256)

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeScript(CarbonAnalyticsProcessorService.java:206)

        at org.wso2.carbon.analytics.spark.core.AnalyticsTask.execute(AnalyticsTask.java:60)

        at org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter.execute(TaskQuartzJobAdapter.java:67)

        at org.quartz.core.JobRunShell.run(JobRunShell.java:213)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)


What is the problem? How to solve it?






wso2 wso2-emm wso2iot







share|improve this question























  • What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

    – Mehran Torki
    Nov 19 '18 at 9:05


















2















I want to connect my android phone to the WSO2 server on Windows 10, I followed the guide:
Quick Start
After entering the server IP and its port, and the user's credentials, the "Retrieving policy agreement" message appeared and after a while the message changed to: "Enrollment failed, please contact administrator".



The iot-server.bat doesn't show any error. However, following error occurs while running analytics.bat:



 [2018-11-17 14:35:01,631] [IoT-Analytics] ERROR {org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter} -  Error in executing task: null

java.lang.NullPointerException

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeQuery(CarbonAnalyticsProcessorService.java:256)

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeScript(CarbonAnalyticsProcessorService.java:206)

        at org.wso2.carbon.analytics.spark.core.AnalyticsTask.execute(AnalyticsTask.java:60)

        at org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter.execute(TaskQuartzJobAdapter.java:67)

        at org.quartz.core.JobRunShell.run(JobRunShell.java:213)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)


What is the problem? How to solve it?






wso2 wso2-emm wso2iot







share|improve this question























  • What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

    – Mehran Torki
    Nov 19 '18 at 9:05
















2












2








2


1






I want to connect my android phone to the WSO2 server on Windows 10, I followed the guide:
Quick Start
After entering the server IP and its port, and the user's credentials, the "Retrieving policy agreement" message appeared and after a while the message changed to: "Enrollment failed, please contact administrator".



The iot-server.bat doesn't show any error. However, following error occurs while running analytics.bat:



 [2018-11-17 14:35:01,631] [IoT-Analytics] ERROR {org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter} -  Error in executing task: null

java.lang.NullPointerException

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeQuery(CarbonAnalyticsProcessorService.java:256)

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeScript(CarbonAnalyticsProcessorService.java:206)

        at org.wso2.carbon.analytics.spark.core.AnalyticsTask.execute(AnalyticsTask.java:60)

        at org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter.execute(TaskQuartzJobAdapter.java:67)

        at org.quartz.core.JobRunShell.run(JobRunShell.java:213)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)


What is the problem? How to solve it?






wso2 wso2-emm wso2iot







share|improve this question














I want to connect my android phone to the WSO2 server on Windows 10, I followed the guide:
Quick Start
After entering the server IP and its port, and the user's credentials, the "Retrieving policy agreement" message appeared and after a while the message changed to: "Enrollment failed, please contact administrator".



The iot-server.bat doesn't show any error. However, following error occurs while running analytics.bat:



 [2018-11-17 14:35:01,631] [IoT-Analytics] ERROR {org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter} -  Error in executing task: null

java.lang.NullPointerException

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeQuery(CarbonAnalyticsProcessorService.java:256)

        at org.wso2.carbon.analytics.spark.core.CarbonAnalyticsProcessorService.executeScript(CarbonAnalyticsProcessorService.java:206)

        at org.wso2.carbon.analytics.spark.core.AnalyticsTask.execute(AnalyticsTask.java:60)

        at org.wso2.carbon.ntask.core.impl.TaskQuartzJobAdapter.execute(TaskQuartzJobAdapter.java:67)

        at org.quartz.core.JobRunShell.run(JobRunShell.java:213)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)


What is the problem? How to solve it?






wso2 wso2-emm wso2iot




wso2 wso2-emm wso2iot






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Nov 17 '18 at 11:21









user122434user122434

418




418













  • What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

    – Mehran Torki
    Nov 19 '18 at 9:05





















  • What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

    – Mehran Torki
    Nov 19 '18 at 9:05



















What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

– Mehran Torki
Nov 19 '18 at 9:05







What's your android version? Which port you entered in the android app, 9443? Also add full error message "Enrollment Failed ...".

– Mehran Torki
Nov 19 '18 at 9:05














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protected by Community♦ Jan 4 at 14:07



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Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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oldest

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0






active

oldest

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active

oldest

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active

oldest

votes



protected by Community♦ Jan 4 at 14:07



Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



Would you like to answer one of these unanswered questions instead?



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