Journey Builder errors alert
I have a question about errors notification in Journey Builder. Is there a possibility to receive a notification when a journey run with errors, or to build a custom report with Journey's Errors?
Thanks
salesforce salesforce-marketing-cloud
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
add a comment |
I have a question about errors notification in Journey Builder. Is there a possibility to receive a notification when a journey run with errors, or to build a custom report with Journey's Errors?
Thanks
salesforce salesforce-marketing-cloud
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
1
Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00
add a comment |
I have a question about errors notification in Journey Builder. Is there a possibility to receive a notification when a journey run with errors, or to build a custom report with Journey's Errors?
Thanks
salesforce salesforce-marketing-cloud
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
I have a question about errors notification in Journey Builder. Is there a possibility to receive a notification when a journey run with errors, or to build a custom report with Journey's Errors?
Thanks
salesforce salesforce-marketing-cloud
salesforce salesforce-marketing-cloud
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
edited Nov 21 '18 at 8:18
James Westgate
8,69454559
8,69454559
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
asked Nov 20 '18 at 16:33
Ab FlyAb Fly
1
1
1
Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00
add a comment |
1
Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00
1
1
Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00
Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00
add a comment |
1 Answer
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If the journey has inherent errors, Journey Builder most likely won't let you activate it.
-The easiest way to find errors is to click the "Validate" button (top-right corner of canvas). This checks the basics such as entry source, entry mode, schedule, activities, goals (if defined), and exit criteria (if defined).
-Remember to "save" first before validating the journey
Journey Builder has 2 reports available, but I don't believe it processes errors from activities or email sends.
If you're looking to find errors with journey builder email sends, I recommend setting up Send Logging.
-https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5
-Note: Cross-cloud and custom activities are not validated during this check process.
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
If the journey has inherent errors, Journey Builder most likely won't let you activate it.
-The easiest way to find errors is to click the "Validate" button (top-right corner of canvas). This checks the basics such as entry source, entry mode, schedule, activities, goals (if defined), and exit criteria (if defined).
-Remember to "save" first before validating the journey
Journey Builder has 2 reports available, but I don't believe it processes errors from activities or email sends.
If you're looking to find errors with journey builder email sends, I recommend setting up Send Logging.
-https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5
-Note: Cross-cloud and custom activities are not validated during this check process.
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
add a comment |
If the journey has inherent errors, Journey Builder most likely won't let you activate it.
-The easiest way to find errors is to click the "Validate" button (top-right corner of canvas). This checks the basics such as entry source, entry mode, schedule, activities, goals (if defined), and exit criteria (if defined).
-Remember to "save" first before validating the journey
Journey Builder has 2 reports available, but I don't believe it processes errors from activities or email sends.
If you're looking to find errors with journey builder email sends, I recommend setting up Send Logging.
-https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5
-Note: Cross-cloud and custom activities are not validated during this check process.
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
add a comment |
If the journey has inherent errors, Journey Builder most likely won't let you activate it.
-The easiest way to find errors is to click the "Validate" button (top-right corner of canvas). This checks the basics such as entry source, entry mode, schedule, activities, goals (if defined), and exit criteria (if defined).
-Remember to "save" first before validating the journey
Journey Builder has 2 reports available, but I don't believe it processes errors from activities or email sends.
If you're looking to find errors with journey builder email sends, I recommend setting up Send Logging.
-https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5
-Note: Cross-cloud and custom activities are not validated during this check process.
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
If the journey has inherent errors, Journey Builder most likely won't let you activate it.
-The easiest way to find errors is to click the "Validate" button (top-right corner of canvas). This checks the basics such as entry source, entry mode, schedule, activities, goals (if defined), and exit criteria (if defined).
-Remember to "save" first before validating the journey
Journey Builder has 2 reports available, but I don't believe it processes errors from activities or email sends.
If you're looking to find errors with journey builder email sends, I recommend setting up Send Logging.
-https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5
-Note: Cross-cloud and custom activities are not validated during this check process.
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
answered Dec 5 '18 at 20:54
MCAnalystMCAnalyst
315
315
add a comment |
add a comment |
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Might worth asking on salesforce.stackexchange.com
– susanoo chidori
Nov 27 '18 at 15:00