What could be causing SMTPSenderFailedException: 501 5.1.7 Invalid address using java mail?












0















Unfortunately, this is at a customer site, so we can't debug. Apparently it's been verified that both the to and from emails are valid. They are apparently using 'open authentication' because it is behind their firewall, so in that case our Properties and Session looks like this:



Properties props = new Properties();
props.put("mail.smtp.host", configuredHost);
props.put("mail.smtp.port", configuredPort);
props.put("mail.smtp.auth.login.disable", "true");
Session session = Session.getDefaultInstance(props, null);
Message message = new MimeMessage(session);
message.setFrom(new InternetAddress(fromEmail));
message.setRecipient(Message.RecipientType.TO, new InternetAddress(toEmail));
message.setSubject(subject);
message.setContent(messageBody, "text/html");
message.setSentDate(new Date());


This code is in use at other sites, and working. So what issue in their environment could be causing this?










share|improve this question



























    0















    Unfortunately, this is at a customer site, so we can't debug. Apparently it's been verified that both the to and from emails are valid. They are apparently using 'open authentication' because it is behind their firewall, so in that case our Properties and Session looks like this:



    Properties props = new Properties();
    props.put("mail.smtp.host", configuredHost);
    props.put("mail.smtp.port", configuredPort);
    props.put("mail.smtp.auth.login.disable", "true");
    Session session = Session.getDefaultInstance(props, null);
    Message message = new MimeMessage(session);
    message.setFrom(new InternetAddress(fromEmail));
    message.setRecipient(Message.RecipientType.TO, new InternetAddress(toEmail));
    message.setSubject(subject);
    message.setContent(messageBody, "text/html");
    message.setSentDate(new Date());


    This code is in use at other sites, and working. So what issue in their environment could be causing this?










    share|improve this question

























      0












      0








      0








      Unfortunately, this is at a customer site, so we can't debug. Apparently it's been verified that both the to and from emails are valid. They are apparently using 'open authentication' because it is behind their firewall, so in that case our Properties and Session looks like this:



      Properties props = new Properties();
      props.put("mail.smtp.host", configuredHost);
      props.put("mail.smtp.port", configuredPort);
      props.put("mail.smtp.auth.login.disable", "true");
      Session session = Session.getDefaultInstance(props, null);
      Message message = new MimeMessage(session);
      message.setFrom(new InternetAddress(fromEmail));
      message.setRecipient(Message.RecipientType.TO, new InternetAddress(toEmail));
      message.setSubject(subject);
      message.setContent(messageBody, "text/html");
      message.setSentDate(new Date());


      This code is in use at other sites, and working. So what issue in their environment could be causing this?










      share|improve this question














      Unfortunately, this is at a customer site, so we can't debug. Apparently it's been verified that both the to and from emails are valid. They are apparently using 'open authentication' because it is behind their firewall, so in that case our Properties and Session looks like this:



      Properties props = new Properties();
      props.put("mail.smtp.host", configuredHost);
      props.put("mail.smtp.port", configuredPort);
      props.put("mail.smtp.auth.login.disable", "true");
      Session session = Session.getDefaultInstance(props, null);
      Message message = new MimeMessage(session);
      message.setFrom(new InternetAddress(fromEmail));
      message.setRecipient(Message.RecipientType.TO, new InternetAddress(toEmail));
      message.setSubject(subject);
      message.setContent(messageBody, "text/html");
      message.setSentDate(new Date());


      This code is in use at other sites, and working. So what issue in their environment could be causing this?







      java smtp javamail






      share|improve this question













      share|improve this question











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      asked Mar 7 '14 at 20:30









      user26270user26270

      2,783124070




      2,783124070
























          1 Answer
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          The server disagrees with you about whether the address is valid.



          You didn't include the code where you send the message so I can't tell if you're authenticating to the server. If you're not, that may be why the server is rejecting your address.






          share|improve this answer
























          • There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

            – user26270
            Mar 9 '14 at 18:42











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          1 Answer
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          active

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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

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          active

          oldest

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          0














          The server disagrees with you about whether the address is valid.



          You didn't include the code where you send the message so I can't tell if you're authenticating to the server. If you're not, that may be why the server is rejecting your address.






          share|improve this answer
























          • There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

            – user26270
            Mar 9 '14 at 18:42
















          0














          The server disagrees with you about whether the address is valid.



          You didn't include the code where you send the message so I can't tell if you're authenticating to the server. If you're not, that may be why the server is rejecting your address.






          share|improve this answer
























          • There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

            – user26270
            Mar 9 '14 at 18:42














          0












          0








          0







          The server disagrees with you about whether the address is valid.



          You didn't include the code where you send the message so I can't tell if you're authenticating to the server. If you're not, that may be why the server is rejecting your address.






          share|improve this answer













          The server disagrees with you about whether the address is valid.



          You didn't include the code where you send the message so I can't tell if you're authenticating to the server. If you're not, that may be why the server is rejecting your address.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 7 '14 at 23:05









          Bill ShannonBill Shannon

          23.7k43133




          23.7k43133













          • There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

            – user26270
            Mar 9 '14 at 18:42



















          • There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

            – user26270
            Mar 9 '14 at 18:42

















          There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

          – user26270
          Mar 9 '14 at 18:42





          There is no authentication, as I said in the original post. It apparently resolved itself. I think it was user error with the addresses.

          – user26270
          Mar 9 '14 at 18:42




















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