How can I fix JIRA installation problem on EC2?












0














I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



BTW: I'm new in AWS so I only changed and added ports in the security group.



Here are some screenshots:




  • Connection DB

  • Submit

  • Instance down

  • Inbound traffic

  • Outbound traffic










share|improve this question





























    0














    I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



    I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



    BTW: I'm new in AWS so I only changed and added ports in the security group.



    Here are some screenshots:




    • Connection DB

    • Submit

    • Instance down

    • Inbound traffic

    • Outbound traffic










    share|improve this question



























      0












      0








      0







      I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



      I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



      BTW: I'm new in AWS so I only changed and added ports in the security group.



      Here are some screenshots:




      • Connection DB

      • Submit

      • Instance down

      • Inbound traffic

      • Outbound traffic










      share|improve this question















      I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



      I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



      BTW: I'm new in AWS so I only changed and added ports in the security group.



      Here are some screenshots:




      • Connection DB

      • Submit

      • Instance down

      • Inbound traffic

      • Outbound traffic







      linux postgresql amazon-web-services amazon-ec2 jira






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Nov 11 at 15:14









      Scott Dudley

      2,56011125




      2,56011125










      asked Nov 10 at 17:57









      Ah Med

      63




      63
























          2 Answers
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          The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



          Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






          share|improve this answer





























            0














            I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



            There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






            share|improve this answer





















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              2 Answers
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              2 Answers
              2






              active

              oldest

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              active

              oldest

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              0














              The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



              Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






              share|improve this answer


























                0














                The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






                share|improve this answer
























                  0












                  0








                  0






                  The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                  Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






                  share|improve this answer












                  The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                  Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 10 at 18:43









                  Sergey Kovalev

                  4,3841325




                  4,3841325

























                      0














                      I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                      There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                      share|improve this answer


























                        0














                        I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                        There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                        share|improve this answer
























                          0












                          0








                          0






                          I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                          There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                          share|improve this answer












                          I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                          There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Nov 11 at 15:05









                          Scott Dudley

                          2,56011125




                          2,56011125






























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